Yes, when you try to upgrade the firmware it should recognize the USB or SD card on which you put the firmware file. If it does not see it the stick/card is either not compatible or the formatting is not recognized.

Sorry Guys,

Apparently it was my USB key... it worked with another one... beware !!!
(Last Edited: July 24, 2010, 12:39 pm)

Hi,

I have a Neon N-1004, currently with firmware KW-1004-1.0.3.62 build 09/12/08-1744.
I am trying to upgrade to the new modified firmware KW-1004-2.0.0.15.upg.

I put the upgrade file on a FAT32 256 Mo USB stick. Plug it in the front USB, went in Settings / Firmware Upgrade / Yes.
Then it doesn't propose me anything, and gives me the following message "Upgrade File not found", this if I have network unglugged.
If I have the network, I have a square showing me "ONLINE" & "Load...", but I cannot select "Load..."

Am I doing something wrong ? Could I please get your help.

Thanks & regards
Fab

To install (new) firmware you have to take the following steps:

Copy the "KW-1004-1.0.3.62.upg" (or any other valid firmware file that ends on .upg) from your computer to a USB stick or SD card.  

Connect the USB stick/SD card to you radio.

In the menu of your radio, choose "Settings" and then "Firmware-Upgrade". Then select the device type (USB-stick / SD card) on which you placed the firmware file.

The radio will now check the file and load the contents into its flash memory. This process will take a few minutes to complete. Once its done the radio will reboot into the new firmware.

Thats all.

If your radio is not functioning properly you can not load a new firmware with the above procedure. In that case you can use the procedure to load firmware into a crashed radio. Read about it here.

(Last Edited: January 18, 2011, 11:28 am)

(Last Edited: January 18, 2011, 11:29 am)