(I have no experience with this "service not available" problem.
Therefore, the following can help or not - I do not know.)
Did you try a regenerate?
If you did not,
- please switch off your radio device
- login on Listenlive.nl home page with your user-ID
- select [User Settings]
- check at "Device information:" for a YES at the correct device type
if not, update it
- activate the [Regenerate] button once
- turn on your radio device again and check it now.
Is there any change on the problem?